Shipping and Delivery Policy

Shipping and Delivery Policy 

Introduction

At Let’s Live Together Charitable Trust, we strive to ensure that your shopping experience is seamless and satisfactory. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, [letslivetogether.org].

1. General Information

1.1 Orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Shipping Locations

2.1 We offer shipping to various locations within India and internationally. Please note that international shipping will cost extra depending upto that country’s import charges and customs charges.

2.2 For remote locations or areas outside our regular delivery zones, please contact our customer support at [shoptatllt@gmail.com] or [9986413335] to confirm delivery availability.

3. Processing Time

3.1 All orders are processed within [8-10] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

4. Delivery Estimates

4.1 Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

5. Order Tracking

5.1 Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the carrier’s website and entering the tracking number provided.

6. Delivery Confirmation and Signature

6.1 Upon delivery, a signature may be required to confirm receipt of the product. If you are not available to receive the delivery, the carrier may leave a delivery notification card with instructions on how to collect your package or arrange for redelivery.

7. Delivery Issues

7.1 If there is any issue with your delivery (e.g., damaged package, missing items), please contact our customer support team within [2] days of receiving your order. Provide your order number and any relevant details so we can assist you promptly.

8. Incorrect Address

8.1 If you provide an incorrect or incomplete shipping address, Let’s Live Together is not responsible for any loss or delay in delivery. Please double-check your address before confirming your order.

9. Delays

9.1 While we strive to ensure timely delivery of your orders, there may be occasions where delivery is delayed due to unforeseen circumstances such as extreme weather conditions, natural disasters, or logistical issues. We appreciate your understanding in such cases.

10. Contact Us

If you have any questions or need further assistance regarding our shipping and delivery policy, please contact us:

  • Email: letslivetogether.in@gmail.com
  • Phone: +919986413916 / +91 9986413335
  • Address: No 30, 3rd main, Rammohanpuram,Bangalore-560021